Revocation instruction

Revocation instruction for consumers in distance selling contracts


Revocation instruction


Right of revocation


You have the right to revoke this contract within fourteen days without giving reasons.


The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the goods / the last goods.


In order to exercise your right of revocation, you must inform us (B. A. Beauty GmbH Alte Rothofstraße 2-4 60313 Frankfurt, Phone: ‎+49 69 97691071, E-Mail: of your decision to revoke this contract by means of a clear statement (e.g., a letter sent by mail or e-mail). You may use the attached model revocation form for this purpose, but this is not mandatory.


In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.


Consequences of revocation


If you revoke this agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this agreement. For this refund, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged for this refund. We may refuse to make a refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.


You must return or hand over the goods to us without delay and in any event within fourteen days at the latest from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods.


You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that are not necessary for testing the condition, properties and functionality of the goods.


– End of the revocation instruction –


Exclusion of the right of revocation

The right of revocation does not apply to contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. Similarly, the right of revocation does not apply to contracts for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded.


Special information on the premature expiry of the right of revocation

In the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, your right of revocation expires prematurely if the seal on the goods was removed after delivery. For contracts for the delivery of audio or video recordings or computer software in a sealed package, your right of revocation expires prematurely if the seal was removed after delivery.



(If you want to revoke the contract, please fill out this form and send it back).